News 3 LV: Third-party services wait to help fill gap during Nevada DMV disruptions
LAS VEGAS (KSNV) — After what the state calls a targeted cyber-attack, agencies are still impacted, including the Nevada DMV. Now, Nevada DMV officials say they will honor missed appointments, but say they are wondering when that may be.
Hoping to ease some of the headaches brought on by the cyber attack, some third-party DMV service providers tell News 3 they, too, have been affected by the outage.
“This is very similar to kind of what happened during COVID. When they shut down, we were still taking in transactions and just letting people know, ‘look, we are going to do it as soon as the DMV opens up, we are going to be able to knock these out,” said Smog Plus DMV Services Owner, Rafael Arroyo.
Arroyo is just one of dozens of third-party DMV service providers across the state that are making going to the DMV a little less stressful and a bit more convenient for those looking to save time.
However, after finding out on Monday about the abrupt closure of all statewide agencies, including DMV offices, the last-minute cancellations came as a surprise for many who had made plans to take care of business.
I don’t have a whole lot of patience, and so this is one of those situations where I was hoping to resolve it, and I was unable to do so. So I just have to wait until hopefully it will correct itself,” said Nevada DMV customer Larry.
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